Artificial Intelligence; Impact on the Operations Management function in the 21st Century
Requirement Write an abstract and introduction to the following topic “minimum 1.5 pages” Topic: Artificial Intelligence; Impact on the Operations Management function in the 21st Century Content of the article Literature review Artificial intelligence uses techniques such as clustering to achieve field production optimization artificial intelligence is able to process information by use of natural language which provides maximum efficiency by use of imprecise information, which solves problems of understanding complex terms Artificial intelligence can solve a wide range of problems in an organization through search, recognition, learning, planning and induction. Therefore, the use of AI has helped managers to run their operations effectively as AI has enabled their operations to be highly computerized at all levels of the organization right from production to management. Main body Background of artificial intelligence in operations management Businesses should be creative into assessing the need that AI could fit properly to increase efficiency and productivity. Also, thinking from operations management perspective companies should always implement ways to reduce cost and enhance processes AI can support three important business needs: automating business processes, gaining insight through data analysis, and engaging with customers and employees.” . Automating business processes is mainly used for back-office tasks to run administrative tasks Applications of AI on OM AI streamlines procurement processes through augmentation and automation of the processes involved Artificial intelligence supports machine learning which is vital in the management of warehouses and logistics
Artificial intelligence supports a combination of stored information with presented information to help in providing solutions to the problems faced in the system Prospect of artificial intelligence in operations management We take decisions based on tangible (cost, revenue, defects, measured targets) and intangible factors (such as relationships, strategic alliances, and ethics). The future of artificial intelligence will focus on simulating the real environment to the machine by measuring intangible factor to high degree of reliability to take increasingly larger role in making of unstructured decisions. Semi-structured decisions following standard frame work, but the execution steps highly depends om the circumstances, such as developing a marketing plan. Unstructured decisions, are strategic long term decisions made by senior management. But the more labor is replaced by machine, the less important is emotional intelligence in operations management. This is where the future is leading artificial intelligence
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